Safe Gaming Guide

Play Responsibly at jeetbajee

Enjoy entertainment within your limits — jeetbajee places your safety and wellbeing as its top priority. Use our tools and guidelines to keep your gaming experience secure and enjoyable.

Our Commitment

Why Is Responsible Gaming Important?

Online gaming is fundamentally a form of entertainment. jeetbajee believes that playing is enjoyable only when it is done in a controlled and mindful way. Responsible gaming means staying aware of your time, money, and mental state — and never viewing gaming as a solution to financial problems.

We want every player to play in a safe environment. To this end, jeetbajee provides various safety tools, limit-setting features, and support services that keep you in control at all times. By following our responsible gaming policy, you can ensure a healthy and positive gaming experience.

Remember — gaming is for entertainment only. Before playing at jeetbajee, always set a budget and try not to go beyond that limit.

Safety Tools

Our Features for Your Safety

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it cannot be increased before the specified period ends, which helps you stay within your budget. The minimum deposit is ৳100 and the minimum withdrawal amount is ৳500.

Time-Out Feature

If you feel you need a short break, use jeetbajee's time-out feature. You can temporarily suspend your account for anywhere between 24 hours and 30 days. No gaming will be possible during this period.

Self-Exclusion

If you cannot keep your gaming under control, choose self-exclusion. This is a long-term solution — you can close your account for anywhere from 3 months to permanently. An active self-exclusion cannot be reversed.

Activity Statement

You can view a detailed record of your gaming history, wins, losses, and time spent at any time. This feature helps you understand your spending patterns and make informed decisions.

Reality Check Reminder

At set intervals, a notification will let you know how long you have been playing and how much you have spent. This reminder keeps you connected to reality.

24/7 Support

If gaming becomes a problem, contact our live chat support in Bengali. Our experienced support team is available around the clock to help you.

Warning Signs

Recognise the Signs of a Gaming Problem

If any of the following signs apply to you, it is time to take a break or seek help:

Feeling a repeated urge to play in order to win back money you have lost.
Spending more than your budget and feeling regret afterwards.
Prioritising gaming over time with family, friends, or work.
Feeling irritable, restless, or depressed when you cannot play.
Taking loans or using family funds to finance gaming.
Being unable to stop when winning and continuously increasing your bet amount.
Lying to or hiding your gaming habits from loved ones.
Becoming neglectful of sleep, eating, or your physical health.
Healthy Gaming Habits

The Best Habits for Responsible Gaming

Play and enjoy at jeetbajee — follow these simple rules:

01

Set a specific budget before you start playing and stop when it is gone — never go beyond your budget.

02

Do not view gaming as a source of income. It is entertainment — you may win, but you may also lose.

03

Decide how long you will play each day or week. Keep the reality check reminder turned on.

04

Never play when you are emotional — whether you are angry, frustrated, or have been drinking.

05

Take regular breaks. Make sure you set aside enough time for family, friends, hobbies, and exercise.

06

Only play with money you have set aside purely for entertainment — never with household or emergency funds.

How to Get Help

Where to Turn If You Need Help?

If gaming becomes a problem, seeking help is not a sign of weakness — it is a sign of courage. jeetbajee is here for you:

Live Chat Support

Our support team is available 24 hours a day, 7 days a week in Bengali. Log into your account and speak directly with us via live chat.

Contact by Email

For any responsible gaming requests or questions, email us at: [email protected]

Account Security

To activate a deposit limit, time-out, or self-exclusion, go to Account Settings or contact support — we will act promptly.

For Ages 21 and Above Only

To open an account and play games at jeetbajee, you must be at least 21 years old. Participation by minors is strictly prohibited. We reserve the right to verify your identity, and if age cannot be confirmed, the account may be suspended. If there are minors in your household, keep your device and account protected with a password.

Policy Details

Our Responsible Gaming Policy

Deposit and Loss Limits

At jeetbajee you can set your own daily, weekly, and monthly deposit limits. You can also set a maximum amount you are willing to lose within a given period. Reducing a limit takes effect immediately, but increasing one takes time to come into effect — this is done for your safety.

The Difference Between Time-Out and Self-Exclusion

A time-out is a short-term break — from 24 hours up to 30 days. Once this period ends, your account is automatically reactivated. Self-exclusion is a long-term solution where you can close your account for 3 months, 6 months, 1 year, or permanently. An active self-exclusion cannot be reversed before the period ends, and no bonus offers will be sent during this time.

Protection of Minors

Keeping children and teenagers away from online gaming is the responsibility of every parent. Use parental control software on your device. Never share your jeetbajee account password with others. If you suspect a minor has used your account, notify us immediately.

Gaming vs. Problem Gambling: Stay Aware

The line between online gaming and a gambling problem often develops gradually. Responsible gaming means that regardless of the outcome, you remain mentally well. If losing the money you set aside for entertainment does not have a major impact on your daily life, you are on the right track.

What to Do If a Loved One Has a Gaming Problem?

If a family member or friend appears to be losing control over their gaming, speak to them with empathy. Help them acknowledge the problem without placing blame. If needed, contact us on their behalf — we will help in complete confidence.


Frequently Asked Questions

Questions and Answers on Responsible Gaming

After logging into your account, go to the Account Settings section where you will find the "Responsible Gaming" option. From there you can set a daily, weekly, or monthly deposit limit. For any issues, contact our live chat support — they will assist you right away.

Yes. Before self-exclusion is activated, you will be given the opportunity to withdraw any funds in your account. The minimum withdrawal amount is ৳500 and the process is usually completed within 10–45 minutes. Contact support for more details.

If you feel you need a short break and want to return to playing normally afterwards, choose time-out. But if gaming is having a negative impact on your life or relationships, self-exclusion is the right decision. If you are unsure, our support team will help you decide.

No. To open an account and play any game at jeetbajee, you must be at least 21 years old. This is our unchangeable policy. If age verification fails, the account will be closed and any deposited funds may not be refunded.

Yes. If a family member or friend believes someone is struggling with a gaming problem, you can email us on their behalf at: [email protected]. We will handle the matter confidentially and take appropriate action where possible.

No. Once self-exclusion is active, jeetbajee will not send any promotional communications. All gaming activity will be completely suspended during this period and no bonus offers will be sent.

Play Safe, Play Happy

Responsible gaming at jeetbajee is part of our culture. Use our tools, stay within your limits, and enjoy the entertainment. Whenever you need help, we are always here.